Performance Management and Communication Skills Training in Manchester, London, Leeds and the UK

Talking Shop Training UK are communication skills training consultants and can help you, your staff and your organisation to communicate better, more appropriately and more effectively, whatever business or activity you are involved in.

In today’s competitive world, one factor that can really make the difference is your ability to communicate and communicate well. If you can SPEAK clearly and effectively, you will stand out from the crowd and portray yourself as a true professional. Whether it is with your staff, your customers, and your colleagues or indeed with anyone, our communication skills training will ensure that you will achieve this.

As well as training in communication skills, Talking Shop provides top-class performance management training that will help your organisation get the best from your people and improve standards across the board.

Performance management skills training will ensure that organisational efficiency is at its optimal level and it also will promote techniques that will have a positive impact on employee morale, and thus, pave the way for a synergistic future.

We have had success all over the UK, including Manchester, Leeds, and London, and have gained a great reputation in delivering results! The great thing about us is that we go to you and provide training in-house so you cut out travel time and expenses. Whether you’re in London, Manchester or Leeds, we can provide our service to you.

If you would like to inquire about Talking Shops’ performance management and communication skills training, please don’t hesitate to call us on 07799620209.

Forum Theatre

What is Forum Theatre and how does it work.

What we offer

We work in many areas that are essential to the modern business or organisation


We work with others to cover a full range of subjects to ensure training in depth.

Customer Testimonials

What some of our clients think of us and our approach.

Our Courses

All our workshops and coaching are tailored to your exact needs. We have over 20 years of experience in running workshops in people and performance management, leadership and communication skills. We offer a range of courses tailored to business needs, working with companies from a diverse range of industries including construction, logistics and professional services. We serve the whole of the UK, including Manchester, London, and Leeds.

We also offer courses designed for universities, both for lecturers and student groups. We have worked in higher education for over 20 years, running workshops and coaching for professional services and academic staff. We currently have over 30 university clients.

Client Testimonials

“When the University of Portsmouth reviewed its appraisal process in 2009, Talking Shop stood out as a potential training provider with their innovative approach to supporting managers in having effective PDR discussions.  By using real scenarios developed in collaboration with the University, Talking Shop used forum theatre to demonstrate how difficult conversations could be better managed, highlighted many of the bad habits that managers fall into when having an appraisal discussion and developed confidence in conducting effective PDR conversations.  Over the 5 years that we have been working with Talking Shop delegate feedback has always been outstanding. “

Emma Loten
Management & Staff Development Adviser, University of Portsmouth

“Stewart Theobald of Talking Shop has contributed highly regarded individual coaching sessions and group workshops for academics and researchers at the University of Cambridge for more than 12 years. Stewart is a highly professional colleague whose training and coaching consistently receives very good feedback from participants.

It is clear to us that the high demand for his training and coaching includes many enquiries in response to word-of-mouth recommendations.”

Dr. Meg Tait
Head of Academic Practice Group, University of Cambridge.

“A refreshing approach that has the potential to bring about lasting behavioural and organisational change. It proved to be engaging, compelling and provoked thoughtful discussion and relevant learning. Very good presenters”

Emma Loten
Management & Staff Development Adviser, University of Portsmouth

“Highly recommended. One of the best courses I have attended so far.”

“Stewart was very patient and provided specific feedback and techniques to try.”

“The tutor’s ability to understand and explain cultural differences was helpful.”

“Very helpful. Brilliant tutor.”

Participants having attended courses at the University of Cambridge.

“Stewart and Sandra were good fun and well informed, wise to the university context”.

Course participant. Sussex University.

“We have used Stewart to deliver courses on Voice and Performance in Lecturing and English Pronunciation for several years. The feedback from participants has always been excellent. Stewart’s background in voice coaching and acting give him a real authority in this area. Highly recommended!”

Mike Cook
Professional Development
University of Nottingham

“Stewart Theobald has been delivering Voice Coaching and Presentation Skills courses to members of Bodleian Library staff for a number of years. I have personally used Stewart to run Presentation Skills training for our Graduate Trainees since 2009.

Stewart combines professionalism with approachability and I have always been impressed by his ability to be flexible and adapt his session to meet the particular needs of our trainees. Over the years we have experimented with the format of the session and Stewart has always been open to suggestion and willing to try new approaches.

The feedback we have received from past courses has focussed on Stewart’s enthusiasm as a presenter, the interesting content of his courses, the combination of theory and practice and his ability to motivate the course delegates.”

Tamsyn Prior
Staff Development Administrator
The Bodleian Libraries

Contact Us

Please contact us

11 + 5 =